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Customer Care Team

For reliable and prompt answers to all of your electronic banking questions, please call the Village Bank Customer Care Team at 804.419.8919 Monday through Friday, 8 a.m to 6 p.m. and Saturday 9 a.m. to 12 p.m. You can also connect with them via email.

Online Banking Reminders

Users must meet the minimum operating system and browser requirements to access the Online Business Banking service. Click here to view the minimum system and browser requirements.

Our goal is to provide you with access to your financial information in a safe and secure environment that includes tools that make day-to-day management quick and simple. This upgrade included a redesigned home page that provides you with a quick snapshot of your current balances. You may choose to see all of your accounts or select a few favorites. Each account can be expanded to view the 15 most recent transactions without navigating to another page. Transfers can be initiated and reviewed without accessing the Management Tools, reducing the time spent managing your accounts.

The redesigned accounts page provides sorting capabilities and displays 50 transactions at a time. It allows you to switch between accounts using a drop-down box providing streamlined navigation and a new check viewer tool allows you to quickly retrieve an image of a specific check or deposit.

Business Online Banking hardware and software requirements:

Click here for system and browser requirements. 

Quicken or Quickbooks users:

To download information from your current or previous statement into Quicken or Quickbooks, you must use the WebConnect option. Village Bank is not a retailer for Quicken or Quickbooks; therefore, our staff cannot assist with installing or troubleshooting this software. Links to the Intuit website are provided below to assist with any issues you may have.

Please be advised you will be leaving Village Bank’s website. The links provided are a courtesy. Village Bank does not endorse nor control the content of third party websites.