Contact Us

Customer Care Team

Phone: 866.806.9306
Email: villagecustomercare@villagebank.com
Current Hours: Monday – Thursday: 9:00 am – 5:00 pm; Friday: 9:00 am – 6:00 pm, Saturday: 9:00 am – 12:00 pm

General Contact Information

Main Number: 804.897.3900
Fax: 804.897.9043
Village Bank
P.O. Box 330
Midlothian, Virginia 23113

Village Express Telephone Banking

Telephone Account Access 24 hours a day, 7 days a week.
Local: 804.897.4300
Toll Free: 877.791.2513

Lost or Stolen Debit Cards

If your Debit Card has been lost or stolen, call the Customer Care Team at 866.806.9306 during regular business hours, or 800.472.3272 after banking hours.

Village Bank Credit Card Customer Service Numbers

US: 855.256.9149
International: 301.287.9907

Village Bank Mortgage Corporation

Phone: 804.330.9800
Village Bank Mortgage
15871 City View Drive, Suite 300
Midlothian, Virginia 23113

Loan Payments by Mail

PO Box 330, Midlothian, Virginia 23113

Send Us a Message

While we try to be as responsive as possible, please note that this form is provided for general correspondence and submissions are not monitored 24-7.  If you have an urgent question regarding your account, please refer to the appropriate number above. All solicitations sent using this contact form will be ignored.

Please keep in mind that communications via email over the internet are not secure. DO NOT include any personal identifying information such as your birth date, SSN, or account numbers in any email sent using this form.




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