Contact Us

Customer Care Team

Phone: 804.419.8919
Toll free: 1.866.806.9306
Current Hours:
Monday - Wednesday: 8:30 am - 5:00 pm; Thursday - Friday: 8:30 am - 6:00 pm; Saturday 9:00 am - 12:00 pm.

General Contact Information

Main Number: 804.897.3900
Fax: 804.897.9043
Postal Mail: Village Bank, P.O. Box 330, Midlothian, VA 23113

Village Express

Telephone Account Access 24 hours a day, 7 days a week.
Local: 804.897.4300
Toll Free: 1.877.791.2513

Lost or Stolen Debit Cards

If your Debit Card has been lost or stolen, call the Customer Care Team at 804.419.8919 during regular business hours, or call 1.800.472.3272 after hours.

Village Bank Credit Card Customer Service Numbers

Consumer: 1.800.558.3424
Commercial: 1.866.552.8855

Village Bank Mortgage Corporation

Phone: 804.330.9800

Village Bank Loan Servicing

Phone: 804.419.8906

Loan Payments by Mail

PO Box 330
Midlothian, VA 23113

Send Us a Message

While we try to be as responsive as possible, please note that this form is provided for general correspondence and submissions are not monitored 24-7. If you have an urgent question regarding your account, please refer to the appropriate number above. All solicitations sent via this contact form will be ignored.