Rewards Credit Card

credit card

Village Bank’s Mastercard Rewards Credit Card has no annual fee and has EMV Smart Chip Technology for added security. Benefits include Extended Warranty, Price Protection, and ID Theft Protection. Automatic Enrollment in our uChoose Rewards Program starts you earning points on every purchase as soon as you activate your card. For added control and peace of mind, download the CardValet App today to get real time balances, be alerted to new charges, and browse transactions. Best of all; turn your card off and on right from your Smartphone!

Credit Card product disclosure

Apply For Your Credit Card

You can apply right now. Let's get started! It only takes about 10 minutes. Here's what you'll need:

  • Driver's License, Passport, Military ID or State ID.
  • U.S. Social Security Number.
  • U.S. Citizenship or Resident Alien Status.

Apply Now

Need help? Call our Customer Care Team at 804.419.8919

 

Village uChoose Rewards

Earn points on daily transactions with your personal Village Bank Credit Mastercard® and redeem them for cash back, giftcards, and merchandise. All you need to do is sign up! Cardholders will earn:

  • 1 point for every $1 spent.

Go to the uChoose Rewards site for the exciting details and to register. You can also go to the Education Center Personal Banking to view an instructional video about your rewards program.

 

Village CardValet

CardValet is an app that allows you to manage your card, on your terms. You can control your credit card activity from your smartphone to help prevent fraud or identity theft. Just download the app through the Apple App Store or Google Play and link your accounts. With CardValet, you can:

  • Instantly turn your credit card on or off.
  • Set transaction controls for dollar amount limits, merchant categories, and geographic locations.
  • Receive alerts when your credit card is used, approved or exceeds the transaction limits that you set.
  • Stay in-the-know about potential fraud with alerts on attempted, declined transactions.
  • Get real-time balances for your accounts and browse recent transactions.

Visit the CardValet site to learn more about how to take control of your credit card. You can also go to the Education Center Personal Banking to view an instructional video about CardValet.

 

Frequently Asked Questions

What benefits are included with my Village Bank Credit MasterCard?

In addition to our rewards program and CardValet service, your Village Bank Credit Mastercard has all of the Mastercard benefits that you expect, including Personal Identity Theft Resolution Services, Extended Warranty on purchases, Price Protection, and more.

What should I do if my card is lost or stolen or if I need a replacement card?

If your card is lost or stolen, call our 24-7 customer service number at 855.256.9149 or outside the U.S. at 301.287.9907 for assistance. Already using CardValet? Simply log in to the app and turn your card off.

What should I do if I suspect fraudulent activity?

Please call our 24-7 customer service number, 855.256.9149 or outside the U.S. at 301.287.9907 for assistance if you detect suspicious activity. Adding the Card Valet app to your smartphone allows you to turn off the card yourself, receive spending alerts, browse recent transactions, and more.

How can I see my account online?

Manage your account using Online Access. Create an account or log in at https://onlineaccessplus.com/oa/villagebank/ and get 24-hour access to manage your account, download statements or pay your bill online.

How do I make a payment?

Access your account online at https://onlineaccessplus.com/oa/villagebank/ and select “Bill Payment." Choose “Enroll Accounts” to add a bank account for electronic payment of your bill.  You can also mail payments to: Village Bank PO Box 2711 Omaha NE 68103-2711

How can I do a balance transfer?

Access your account online at https://onlineaccessplus.com/oa/villagebank/ and select "Services" then "Balance Transfer" or call our 24-hour customer service line at 855.256.9149

How do I get convenience checks?

Call our 24 hour customer service line at 855.256.9149.

How do I change my account information?

Call or email Village Customer Care Team at 866.806.9306 or VillageCustomerCare@villagebank.com or update your information online at https://onlineaccessplus.com/oa/villagebank/. Select "Services" then "Change Contact Information."

How can I request a credit limit increase?

Access your account online at https://onlineaccessplus.com/oa/villagebank/ and select “Services” then “Credit Line Increase."

What should I do if my card is about to expire?

Replacement credit cards are received by the end of the month of expiration. Your new card will be mailed in a plain white envelope, indicating only our return address, P.O. Box 330, Midlothian VA 23113. Make sure your replacement card isn’t disregarded as junk mail!

How do I dispute a transaction?

Access your account online at https://onlineaccessplus.com/oa/villagebank/ and select “Help Center” then ‘Dispute Transaction’.

How do I avoid problems with my credit card if I’m planning on traveling?

Please email, VillageCustomerCare@villagebank.com To provide us with your travel dates and destinations. Be sure and take our customer service numbers with you on your trip in case you need to reach us. Call us toll free at 855.256.9149 or outside the U.S. at 301.287.9907. Consider downloading the CardValet App before you leave for added credit card control right from your smartphone.

How do I set or change my PIN ?

You can setup your PIN when you activate your card. You can also call our 24-7 customer service number at 855.256.9149.

What is a CVV code and how do I find it?

Your Village Bank Credit Card has a 3-digit CVV code located on the back of the card. This code is in place to validate that your card is authentic in situations like mail, telephone or online orders where the card is not present.